Saturday, August 29, 2009

travelocity & customer service...not so much

so booked tickets to see Penn & Teller for myself & trusty sidekick for when we are in Vegas. Really we are going for work I swear and trust me the trade show is exhausting especially when you are cramming it into 2 days but I digress(cause we really will be working). Looking at ticket info etc we have to have tickets printed up for us by 1 pm day of the show even though we have purchased said tickets online already. As we land at 4:30 we seemed to have a problem with timing so I called to see what can be done and well evidently nothing can be done for us at all they could rebook for another night of course we would not get the promotional deal and tickets would be $94 each instead of the $60 we already paid. Did I mention we already paid for these tickets? oh and the pick-up time is really 4:10 so for a crappy 20 minutes they cannot help us. Some great customer service huh? I love how they keep telling me I can rebook but not at the promotional price online that was only online and only when you booked wow how very not helpful. what happened to the customer is always right? okay working in retail I don't entirely buy into that motto but from heaven's sake we bought the tickets we want to use the tickets we bought on the night we bought them for. Yes I am hot under the collar on this one guess we won;t be seeing Penn & Teller this trip.
bad form travelocity bad form and I will take my business elsewhere in the future.

meh kind of over it already the folks at Rio were very nice and told me to still try at travelocity when we arrive so we shall see. The whole nothing we can do mentality seems a bit precarious in this economy. and I mean nothing they did not to try and accommodate us to see the show we already paid for oh they could help us out if we want to pay more but...

Friday, August 28, 2009

from the are you kidding me files

-why did you not buy mayo?
because we still have mayo

ut it's the end of the jar
yes but there is still mayo and it's fine
-but it's the end of the jar
yes I understand but I used it just Monday and did not get salmonella
but nothing the expiration date is several months away and we still have mayo


Thursday, August 27, 2009

pasta wars

C and I are at odds he is firmly ensconced in the penne camp and I am in the rotini camp.
I am to the point where I alternate to keep the peace. Tonight is a penne night...

Tuesday, August 25, 2009

not really a commuter town

I grew up in a commuter town with the majority of folks including my father commuting each and every day 50-60 miles each way, all our Dad's did it was not exactly exciting or news worthy so it has always amused me the perception of distance that so many Knoxville folks have. The cool & trendy (insert tongue in cheek) view South & North Knoxville as the place to live and well West Knoxville pack a lunch it is sooo very far away East Nashville if you will hmmm come to think of it I have some friends that fit that description daily commute under 20 miles each way not exactly at the far ends of the earth

Monday, August 24, 2009

swine flu

did I miss something? did it not go away? or we too busy discussing Michael Jackson's passing? it does seem to be making a comeback. Why H1N1? can't we keep calling it swine flu? we did not change the avian flu into an official type sounding designation

a tale of two grocery shops

the one without the kid...
-did not include a running commentary on life, liberty & the pursuit of pop-tarts
-not one requests for said pop-tarts, snack food, juice, toys or even magazines was heard
-no gum requests
-I did not have to have a lengthy discussion about what I was serving for dinner that night (does not matter if it's 2 am he is always concerned with what the evening's menu will be)
-shopping did not come to a halt so he could run after any & every friend he has ever made in his entire life
-not once did I have to utter the phrase "well when you are paying for groceries you can buy whatever you like"

the downside of shopping alone being...
-no one to fetch the bread or onion or can of soup that I forgot in aisle X Y or Z
-no one to reach down and get that can of refried beans I don't want to reach for
-no one to remember that I forgot to put dog treats on my list
-and last but certainly not least no one to help me carry all these bags into the house